FAQ

Here are answers to some of the most common questions asked by our clients.

What deposit options are available on AdmiralSpot?
AdmiralSpot offers traders a wide range of safe and secure banking options. This includes bank wire, credit/debit cards, and some popular electronic wallets.

Will the deposit reflect in my trading account instantly?
How quickly the money reflects in your account depends on the deposit method used. Usually, credit/debit card deposits and eWallets are faster and take only a few minutes to reflect in your AdmiralSpot account. However, when you use the bank wire method, you will need to wait 3-5 days for the funds to reflect in your account.

Withdrawal is only possible after verifying your AdmiralSpot account. This is to comply with the internationally-set KYC standards. To withdraw your funds, please submit a signed withdrawal form. The funds will reflect in your account as soon as the request is approved.

How long does it take to receive withdrawn funds?
The withdrawal requests are processed within a few days. The funds will be sent to you as soon as the request is processed. The funds will be sent based on the payment method you used to make a deposit.

 

A withdrawal request can be canceled as long as we haven’t completed processing it. To cancel a withdrawal request, log in to the My Account area and choose the Cancel Withdrawal option.

 

Ensure that your AdmiralSpot account is fully verified before you request any withdrawal. Verification of your account involves submitting proof of identity as well as proof of residence documentation. After verifying once, you don’t have to do it again. We recommend verifying your account after registering to ensure you are not delayed during the withdrawal process. After verifying your AdmiralSpot account, complete the withdrawal request form available in the Account Member’s area and submit it. The withdrawal request is submitted instantly and we will process it accordingly.

AdmiralSpot adopts three major base currencies; USD, EUR, and GBP. However, this doesn’t mean that you can only fund your account using these three currencies. You can fund your accounts with your local fiat currencies with no extra charges or fees. Should you have any questions, please contact our customer support team.

How fast the money reflects in your account depends on the deposit method used. When you use a credit/debit card and eWallets to deposit funds, the funds will reflect in your account within a few minutes. However, when you use the bank wire method, you will need to wait 3-5 days for the funds to reflect in your account. Should you have any questions, please contact our customer support team.